Greenville, SC Dental Implants Provider Guide
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Dental Innovations **NEW OWNER / DOCTOR MAY 2024 - - Dr. James Hicks

Updated 2026-08-18 · 3,343 reviewed · 181 listed · Scored from 276 Google reviews · How we rank ›

4.5(276) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Full Mouth Dental ImplantsSame-Day / Immediate Load ImplantsOral & Maxillofacial SurgerySingle Tooth ImplantsSedation Dentistry
Dental Innovations **NEW OWNER / DOCTOR MAY 2024 - - Dr. James Hicks
Services
Full Mouth Dental Implants, Same-Day / Immediate Load Implants, Oral & Maxillofacial Surgery
Reviews
276

What recent reviews say

Many reviewers praise the friendly front desk and swift appointments, with staff skilled at easing nervous patients through procedures. However, recurring complaints about extraction healing problems, tooth damage after fillings, and root canals requiring revision by other dentists signal clinical concerns. Communication lapses on pre-procedure instructions and insurance details, plus staff unprofessionalism and lack of follow-up, have left some patients disappointed and out of pocket.

Recent shift: New ownership under Dr. James Hicks as of May 2024; insufficient recent review volume to establish whether clinical or service patterns have shifted.

Praised for
  • friendly, welcoming front desk and hygienists
  • no-wait scheduling and fast appointments
  • clear communication during procedures
  • staff puts nervous patients at ease
Watch-outs
  • extraction complications: unhealed sites, infection, need for revision
  • tooth damage after fillings and root canals
  • staff unprofessional, gossip and lack of accountability
  • poor communication on pre-procedure instructions and insurance authorization
friendly-staffpain-free-procedureskilled-surgeonclear-cost-communicationpoor-communicationbotched-procedure
Best for: routine cleanings and nervous patients seeking a calm environment
Think twice if: multiple reviewers report extraction sites that did not heal, infections, and root canals or fillings that failed and needed costly revision elsewhere

Strengths

  • welcoming atmosphere and fast appointments
  • insurance accepted where others do not
  • staff skilled at calming anxious patients

Worth knowing

  • Dr. James Hicks took ownership May 2024
  • staff member Erica L. mentioned in complaint about personal questions and gossip
  • dental assistant in one review lacked professionalism when patient forgot child's medication
  • insurance handling staff described as unaware by long-term reviewer
  • extraction pricing implied in one complaint at $400 for filling redo
  • one daughter's root canal required additional $825 procedure at another provider

What reviews say by service

Oral & Maxillofacial Surgery
extractions cited as unhealed with infection requiring emergency room visits and antibiotics; revision extractions needed at other providers
Sedation Dentistry
staff praised for easing anxious and teenage patients through procedures
Single Tooth Implants
root canals and fillings failed repeatedly, requiring expensive revision at competing practices

How it compares

  • Rated 4.5 against a 4.79 average across the 165 full mouth dental implants businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 68
Review volume 100
Review recency 99
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
231
4
7
3
6
2
3
1
29

Common questions

Does Dental Innovations accept insurance?
Yes. One reviewer noted they accept insurance where 99% of the area does not.
What are the hours?
The business publishes hours for all 7 days, though specific times are not listed in the available data.
Does Dr. Hicks use sedation?
Yes. Sedation dentistry is listed on their website and mentioned favorably by patients with anxious teenagers.

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Last updated 2026-08-18