
Upstate Oral and Maxillofacial Surgery
Most patients praise the team's warmth and professionalism, describing a calm, efficient experience even for complex extractions and implant work. Surgeons like Dr. Holliday, Dr. Bowie, and Dr. Joudeh earn consistent praise for patience and clear communication, though one patient reported a billing error that inflated their final cost. The office handles urgent cases quickly, coordinates between surgeons to meet patient needs, and follows up personally after procedures. Staff manage anxiety well through small touches like blankets and light-hearted banter. Patients consistently leave feeling educated about their next steps and confident in their care plan.

