Most patients report painless visits with kind, skilled doctors who take time to explain treatment. Dr. Burns and Dr. Halbert earn consistent praise for extractions and restorations done gently. Hygiene varies: one recent visit left a patient in pain after deep cleaning and lacked post-op guidance. A minority report feeling pressured toward unnecessary deep cleaning rather than standard cleanings.
Staff and dentists consistently earn praise for warmth and attentiveness. Hygienists like Kristin and Christina impress with thoroughness and clear explanations, while Dr. Vance and Dr. Hannah Roth balance professionalism with kindness. One front desk interaction soured an otherwise positive visit, though the clinical team remained the standout.
Patients consistently report feeling at ease during visits, with Dr. Bruce and his team earning trust through calm, knowledgeable care and clear communication. Long-term patients credit his flexibility on cost and his willingness to work around dental anxiety, while new patients praise quick emergency access and staff warmth from the moment they call.
Most reviewers experience warm, patient staff who take time explaining treatment and make nervous patients feel safe. Hygienist Jada Lynn is named for gentle technique. However, several complaints centre on clinical quality: incomplete extractions, denture fitting failures, and serious billing disputes where the office allegedly used non-existent insurance codes and refused contact after complaints escalated.
Last updated 2026-08-18