Most patients report painless visits with kind, skilled doctors who take time to explain treatment. Dr. Burns and Dr. Halbert earn consistent praise for extractions and restorations done gently. Hygiene varies: one recent visit left a patient in pain after deep cleaning and lacked post-op guidance. A minority report feeling pressured toward unnecessary deep cleaning rather than standard cleanings.
Every recent review praises staff warmth and professional skill. Hygienists Amanda, Melissa, and Christina are named repeatedly. Patients consistently mention feeling heard, comfortable during big procedures, and impressed by candid treatment explanations. No complaints appear in the available reviews.
Most patients describe Dr. Bruce as calm and unhurried, fitting treatment to both clinical need and budget. One serious complaint from a pediatric extraction four months ago raised concerns about pain control and dismissal of a child's distress during an emergency case; the business apologized with a gift card but the incident left lasting anxiety impact.
Many patients praise the staff as genuinely warm and professional, with doctors who solve problems quickly. However, serious complaints about botched extractions, billing practices that allegedly bypass insurance, and aggressive payment demands overshadow positive visits for basic checkups. Recent one-star reviews cite incomplete tooth removal, dentures requiring repeated adjustments, and billing coded to evade insurance coverage. Staff niceness recurs in praise, but service quality and financial transparency emerge as real concerns for complex work.
Last updated 2026-07-18