Staff like Maddie and Heather earn repeated praise for gentle, unhurried care. Dentist Allison Fagan listens carefully, explains treatment costs upfront, and the office accommodates emergency patients same-day. The facility is described as clean and modern, with a welcoming atmosphere that puts anxious patients at ease.
One reviewer reported trash in the hallway, a full guest restroom, and dental tools left on an unsanitized counter alongside personal items. Otherwise, cleanliness and professionalism dominate the feedback, and the practice works new patients into busy schedules with follow-up confirmation calls.
Family Dental Health earns high marks for staff warmth and a relaxed office culture that especially suits anxious patients. Reviewers praise Dr. Caldwell and team members like Kayla, Michele, and Cathy for gentle care and straightforward treatment without sales pressure.
Most appointments feel welcoming from the moment you walk in. Staff learn names and answer questions without rushing. The recent renovation has improved the space, and overhead screens help ease anxiety during cleanings and exams. However, one patient reported confusion after treatment when the office gave conflicting reasons for unexpected out-of-pocket charges, despite having verified coverage in advance. Dr. Kennedy and Dr. Cimand are named for thorough exam reviews and patient-centered treatment planning. Hygienists like Gisselle stand out for explaining every step and making nervous patients feel safe. The practice serves Simpsonville, Greenville, and Powdersville, with same-day emergency scheduling available between locations.
Review data unavailable for this practice. The business holds DDS and DMD credentials from Rutgers School of Dental Medicine and operates through Aspen Dental in Easley since 2021.
Last updated 2026-08-18