Great Oaks Dental attracts patients who stay for decades. Staff move smoothly from intake through treatment, calm nervous patients without rushing them, and answer emergency calls within hours. Dr. Pennington and Dr. Thrailkill earn praise for steady hands and genuine care; the office feels clean and well-coordinated, with a team that remembers why you're there.
Families report consistently warm experiences with staff who excel at putting kids at ease. Appointments come through fast-new patients book within weeks rather than months-and the office earns praise for cleanliness, kindness, and willingness to work around schedules. Parents drive 30 minutes or more and say it's worth the trip.
Most patients praise the team's warmth and professionalism, describing a calm, efficient experience even for complex extractions and implant work. Surgeons like Dr. Holliday, Dr. Bowie, and Dr. Joudeh earn consistent praise for patience and clear communication, though one patient reported a billing error that inflated their final cost. The office handles urgent cases quickly, coordinates between surgeons to meet patient needs, and follows up personally after procedures. Staff manage anxiety well through small touches like blankets and light-hearted banter. Patients consistently leave feeling educated about their next steps and confident in their care plan.
All 15 reviews are five-star. Patients consistently praise Dr. Joudeh for skill, kindness, and personal attention. He calls patients the evening after surgery to check on them, puts nervous patients at ease, and handles complex extractions (especially impacted wisdom teeth) with minimal post-op pain. Staff are described as caring and professional throughout.
Last updated 2026-08-18