Five-star reviewers praise the doctors (Volkert, Owings, Jensen) for patient communication and gentle care during implant placement; staff consistently described as kind and attentive. However, a significant minority report serious friction: one patient discovered at checkout that the office does not file insurance, and another's implant failed years later with no office follow-up or remedy offered despite previous payment.
Based on limited recent reviews, so treat this as low-confidence.
Patients consistently report feeling well cared for and comfortable at Ladd Family Dental, with staff handling procedures painlessly and Dr. Ladd's team avoiding the aggressive sales tactics common in franchise dentistry. Many drive past other offices to return here, citing trust, insurance knowledge, and genuine expertise built over years of service in Greenville.
One reviewer calls Dr. Constantine the best dentist they've encountered, citing virtually pain-free procedures, crowns and caps made on-site, and quick turnaround. Limited review evidence available.
Staff greet you by name and take time explaining what they're doing, from cleaning to complex work. Patients cite pain-free procedures, experienced dentists like Dr. Ayers (40+ year relationships), Dr. Constantine, and Dr. Glymph, plus modern equipment and in-house crown labs. Open seven days and serving eight surrounding areas, ProGrin handles routine cleanings, cosmetic work, and restorative care. Reviewers note how the team adjusts scheduling to fit your life and treats you like a regular even on a first visit.
Last updated 2026-07-18