Staff greet patients with genuine warmth and the practice moves quickly when emergencies hit. Cleanings are thorough, dentists take time to explain procedures in detail, and patients consistently report zero pain during treatment.
ProGrin serves the wider Greenville area from their Augusta Road location with a tight-knit team that knows patients by name. Dr. Ayers and hygienists like Hazel and Becky Vereen stand out for their competence and care. The vibe is relaxed, welcoming, and professional all at once.
One reviewer calls Dr. Constantine the best dentist they've encountered, citing virtually pain-free procedures, crowns and caps made on-site, and quick turnaround. Limited review evidence available.
Five-star reviewers praise the doctors (Volkert, Owings, Jensen) for patient communication and gentle care during implant placement; staff consistently described as kind and attentive. However, a significant minority report serious friction: one patient discovered at checkout that the office does not file insurance, and another's implant failed years later with no office follow-up or remedy offered despite previous payment.
Dr. Ladd's team consistently earn five-star reviews for approachable, painless care and staff who take time with anxious patients. They handle insurance questions, offer same-day emergency extractions, and create a welcoming office with thoughtful touches like coffee and snacks in the waiting room.
Last updated 2026-08-18